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Stay at the Rockwood Hotel & Spa

Surrounded by 400 hectares of stunning national park.

Rooms with a view!

Regardless of which room you are in, you will find unparalleled views over the Sea of Japan or the magnificent vista towards Mount Iwaki.

Facilities at the Rockwood Hotel & Spa

With a vast selection of cuisine and a magical indoor/outdoor Onsen, The Rockwood Hotel & Spa provides all guests with a stay to remember.

Other facilities include body and foot care treatments, Karaoke and theatre rooms, and a wide variety of outdoor activities.

Ski at Aomori Spring Resort and stay at Rockwood Hotel

Frequently Asked Questions

Services and Facilities

Is there Wi-Fi in the hotel?

Yes, the hotel is fully equipped with Wi-Fi, available in every room.

 

 

 

Does the hotel offer any transfer services?

We offer transfers from Ajigasawa station and Shin-Aomori Station or Aomori Airport. Please make a reservation at least 3 days in advance of your arrival. For more information, please check up the Location and Access page on our website or contact us at rwhs@rockwoodhotel.com or 0173-72-1011.

Does the hotel have a parcel delivery service?

The hotel offers parcel delivery by Yamato Transport.

What time is the buffet at Rockwood Hall served?

Summer season
Breakfast: 6:30 to 9:00
Dinner: 17:30 to 20:30

 

 

Winter season
Breakfast: 7:30 to 9:30
Dinner: 17:30 to 20:30

Are there wheelchairs available?

Yes. There are two wheelchairs in the hotel. Please make a reservation in advance if you wish to use the wheelchairs.

 

 

Can non-hotel guests eat at Rockwood Hall or use the Onsen?

  The dinner buffet can be purchased at 5,400 yen for adults, 3,024 yen for children (elementary school age), and 2,160 yen for infants (age 4-6). The hot spring can be used at at fee of 1,500 yen/680 yen (12:00 to 17:00) per adult/child (age 6-12 years old).  

Bookings and Reservations

Are there smoking and non-smoking rooms?

Only non-smoking rooms available at Rockwood Hotel & Spa.

What time is check-in and check-out?

Check-in: 15:00 to 20:00 (for packages exclusive of meals it is 15:00 to 24:00)
Check-out: 11:00 (late check-out requests may be accepted)

What are the charges for infants?

There are no room charges for infants who are co-sleeping in the same room as parents.

 

Rockwood Hall buffet pricing
Children between 4-6 years old: 2,160yen
Children under 3 years old: no charge

Dinner
Children between 4-6 years old: 810yen
Children under 3 years old: no charge

 

Are pets allowed in the hotel?

Pets are not allowed in the hotel.

What is the hotel’s cancellation policy?

Cancellation 1 day before: 20% of the full price
Cancellation on the day itself: 80% of the full price
Cancellation without informing the hotel: 100% of the full price

Check-in 15:00 onwards
Check-out by 11:00

Only non-smoking rooms are available at Rockwood Hotel & Spa.

Rockwood Hotel & Spa is fully equipped with Wi-Fi.