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Stay at the Rockwood Hotel & Spa

Surrounded by 400 hectares of stunning national park.

Rooms with a view!

Regardless of which room you are in, you will find unparalleled views over the Sea of Japan or the magnificent vista towards Mount Iwaki.

Make a Reservation

Facilities at the Rockwood Hotel & Spa

With a vast selection of cuisine and a magical indoor/outdoor Onsen, The Rockwood Hotel & Spa provides all guests with a stay to remember.

Other facilities include body and foot care treatments, Karaoke and theatre rooms, and a wide variety of outdoor activities.

See the Onsen

Ski at Aomori Spring Resort and stay at Rockwood Hotel

Frequently Asked Questions

Services and Facilities

Is there Wi-Fi in the hotel?
Yes, the hotel is fully equipped with Wi-Fi, available in every room.

 

 

 

Does the hotel offer any transfer services?
During the winter season, we offer complimentary transfers from Ajigasawa station; transfers from Shin-Aomori Station or Aomori Airport are ¥1,500 one way per adult and ¥1,050 one way per child age 4-12 years old. Please make a reservation at least 3 days in advance of your arrival. For more information, please contact us at rwhs@rockwoodhotel.com or 0173-72-1011.

 

 

 

Does the hotel have a parcel delivery service?
The hotel offers parcel delivery by Yamato Transport and Yu-Pack.

 

 

 

Pickup Time
Summer: 7:00 to 21:30
Winter: 8:00 to 21:00

What time is the buffet at Rockwood Hall served?
Summer season
Breakfast: 6:30 to 9:00
Dinner: 17:30 to 20:30

 

 

 

Winter season
Breakfast: 7:30 to 9:30
Dinner: 17:30 to 20:30

Are there wheelchairs available?
Yes. There are two wheelchairs in the hotel. Please make a reservation in advance if you wish to use the wheelchairs.

 

 

 

Can non-hotel guests eat at Rockwood Hall or use the Onsen?

The dinner buffet can be purchased at 4,300yen for adults and 1,700yen for children.

The hot spring can be used at at fee of 1,000yen/500yen (12:00 to 17:00) per adult/child (age 6-12 years old).

Bookings and Reservations

Are there smoking and non-smoking rooms?
Yes. Most of the hotel is non-smoking however we have a small selection of smoking rooms available.
What time is check-in and check-out?
Check-in: 15:00 to 20:00 (for packages exclusive of meals it is 15:00 to 24:00)
Check-out: 11:00 (late check-out requests may be accepted)
What are the charges for children and infants?
There are no room charges for children and infants who are co-sleeping in the same room as parents.

Rockwood Hall buffet pricing
Primary school children: 2,700yen
Children between 4-6 years old: 1,600yen
Children under 3 years old: no charge

Dinner
Primary school children: 1,200yen
Children between 4-6 years old: 900yen
Children under 3 years old: no charge

Are pets allowed in the hotel?
Pets are not allowed in the hotel.
What is the hotel’s cancellation policy?
Cancellation 1 day before: 20% of the full price
Cancellation on the day itself: 80% of the full price
Cancellation without informing the hotel: 100% of the full price

Check-in 15:00 onwards
Check-out by 11:00

Rockwood Hotel & Spa offers is mostly non-smoking, however, we do have a few smoking rooms available. If you wish to reserve a smoking room, please make a request in advance to avoid disappointment as there are a limited number.

Rockwood Hotel & Spa is fully equipped with Wi-Fi. Guests may also use the two available computers on a complimentary basis.